Ms. Ortiz also holds a Bachelor of Arts in Global Communications from the University of Milwaukee-Wisconsin. Her dedication to helping those around her reach their full potential extends to her personal life, supporting non-profit organizations like the Homeless Empowerment Program. She also volunteers with local animal shelters to provide walks and companionship for dogs awaiting adoption.

Constantly striving to help others, Ms. Ortiz seeks to ensure her clients know they are not alone in any task. She works to understand the subtleties and nuances of each client's mission to become part of a team focused on facilitating their success. Working to stay in tune with people and seeking out ways to provide support is not only a profession but a personal calling.